Burton & Dyson Client Charter
We are committed to you
Your first meeting with us will be in complete confidence, with absolutely no obligation.
Burton & Dyson Client Charter
We are committed to you
You will always receive a friendly and courteous service and be treated with the utmost respect. We will tell you who will be handling your work and endeavour to ensure continuity throughout.
Burton & Dyson Client Charter
We are committed to you
We will respond to your calls on the day we receive them and emails or correspondence within 48 hours.
Burton & Dyson Client Charter
We are committed to you
We will honour our commitments to you absolutely. We will be objective and act with integrity at all times.
Burton & Dyson Client Charter
We are committed to you
Your matter is confidential to you, we understand the importance and value of keeping your trust.
Burton & Dyson Client Charter
We are committed to you
We promise not to baffle you with jargon and like to make complex matters as simple as possible.
Burton & Dyson Client Charter
We are committed to you
We will communicate regularly with you and keep you updated on the progress of your case.
Burton & Dyson Client Charter
We are committed to you
We strive to continually improve and innovate and welcome all comments and any suggestions.
Burton & Dyson Client Charter
We are committed to you
Client care and personal service come first. We recognise that you are unique and so is what you require from us.